The smart home : how consumers craft new service networks by combining heterogeneous smart domestic products
Year of publication: |
2020
|
---|---|
Authors: | Harvey, John ; Poorrezaei, Mojtaba ; Woodall, Tony ; Nica-Avram, Georgiana ; Smith, Gavin ; Ajiboye, Tolu ; Kholodova, Karina ; Zhu, Kai |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 23.2020, 4, p. 504-526
|
Subject: | big data | craft consumers | Internet of Things | service design | smart home | Internet der Dinge | Internet of things | Konsumentenverhalten | Consumer behaviour | Gebäudemanagement | Facility management | Big Data | Big data | Dienstleistungsinnovation | Service innovation | Digitale Dienste | Web-based service |
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