The store of the future : engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction
Year of publication: |
2023
|
---|---|
Authors: | Szocs, Courtney ; Kim, Yeseul ; Lim, Mikyoung ; Arroyo, Christian Camilo ; Biswas, Dipayan |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 99.2023, 4, p. 605-620
|
Subject: | Future of retailing | In-store experience | Retail atmospherics | Retail environment | Sensory marketing | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Ladengestaltung | Store design | Beziehungsmarketing | Relationship marketing |
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