The trajectory of implementing ISO 9000 standards versus total quality management in Western Europe
| Year of publication: |
2004
|
|---|---|
| Authors: | Sun, Hongyi ; Li, Sapphire ; Ho, Karis ; Gertsen, Frank ; Hansen, Poul ; Frick, Jan |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 21.2004, 2, p. 131-153
|