The use of integrated management approaches and their impact on customers' satisfaction and business success
Mohammed T. Nuseir and Hilda Madanat
| Year of publication: |
2017
|
|---|---|
| Authors: | Nuseir, Mohammed T. ; Madanat, Hilda |
| Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 11.2017, 1, p. 120-140
|
| Subject: | quality | innovation | total quality management | TQM | total innovation management | TIM | project management | PM | knowledge management | KM | competitiveness | strategic initiatives | customers' satisfaction | business success | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction | Innovationsmanagement | Innovation management | Wissensmanagement | Knowledge management | Projektmanagement | Project management | Erfolgsfaktor | Success factor | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011710584