The value co-creation process as a determinant of customer satisfaction
Manuela Vega-Vazquez, María Ángeles Revilla-Camacho and Francisco J. Cossío-Silva
| Year of publication: |
2013
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|---|---|
| Authors: | Vega-Vazquez, Manuela ; Revilla-Camacho, María Ángeles ; Cossío-Silva, Francisco J. |
| Published in: |
Management decision : MD. - Bingley : Emerald Publishing Limited, ISSN 0025-1747, ZDB-ID 411946-0. - Vol. 51.2013, 10, p. 1945-1953
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| Subject: | Service-dominant logic | Value | Customer satisfaction | Customer behavior | Kundenzufriedenheit | Service-Dominant Logic | Dienstleistungsqualität | Service quality | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value | Betriebliche Wertschöpfung | Value creation | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010198589