The value of reneging for strategic customers in queueing systems with server vacations/failures
Year of publication: |
2022
|
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Authors: | Economou, Antonis ; Logothetis, Dimitrios ; Manou, Athanasia |
Published in: |
European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 243003-4. - Vol. 299.2022, 3 (16.6.), p. 960-976
|
Subject: | Balking | Queueing | Reneging | Server vacations | Strategic customers | Warteschlangentheorie | Queueing theory | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Strategisches Management | Strategic management |
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