Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Year of publication: |
2022
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Authors: | Liu, Ran ; Ford, John B. ; Raajpoot, Nusser |
Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève [u.a.] : Inderscience Enterprises, ISSN 1750-0672, ZDB-ID 2447880-5. - Vol. 13.2022, 3, p. 187-202
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Subject: | electronic customer relationships | online review | valence | relationship marketing | online marketing | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Online-Marketing | Internet marketing | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Lieferantenmanagement | Supplier relationship management |
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