Theorising worker-client relations in front-line service work : understanding the experience of non-professionally affiliated workers in UK mental health services
Year of publication: |
2022
|
---|---|
Authors: | Procter, Stephen J. ; Harrison, Deborah ; Pearson, Pauline ; Dickinson, Claire |
Published in: |
New technology, work and employment. - Oxford : Wiley-Blackwell, ISSN 1468-005X, ZDB-ID 2022641-X. - Vol. 37.2022, 1, p. 124-145
|
Subject: | caring work | front-line service work | health services | non-professionally affiliated workers | service triangle | worker-client relations | Großbritannien | United Kingdom | Dienstleistungssektor | Service industry | Arbeitsbedingungen | Working conditions | Dienstleistungsqualität | Service quality | Gesundheitswesen | Health care system | Pflegeberufe | Nursing profession | Arbeitsbeziehungen | Employment relations | Psychische Krankheit | Mental disorder |
-
Priced to care : factors underpinning missed care
Harvey, Clare, (2016)
-
Allen, Davina, (2016)
-
Norful, Allison Andreno, (2019)
- More ...
-
Procter, Stephen, (2021)
-
Procter, Stephen, (2018)
-
Facing and shaping the future of work
Harrison, Deborah, (2024)
- More ...