There is no fuzziness when it comes to measuring service quality in national parks
Year of publication: |
December 2016
|
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Authors: | Saayman, Melville ; Martín, Juan Carlos ; Román García, Concepción |
Published in: |
Tourism economics : the business and finance of tourism and recreation. - London : Sage, ISSN 1354-8166, ZDB-ID 1417753-5. - Vol. 22.2016, 6, p. 1207-1224
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Subject: | national parks | nature-based tourism | service quality | tourism economics | tourism management | Dienstleistungsqualität | Service quality | Naturschutzgebiet | Nature reserve | Ökotourismus | Ecotourism | Tourismuswirtschaft | Tourism industry | Tourismus | Tourism | Kundenzufriedenheit | Customer satisfaction |
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