To display tip suggestion or not? : examining tip suggestion's impact in technology-facilitated preservice tipping encounters
Year of publication: |
2024
|
---|---|
Authors: | Fan, Alei ; Wu, Luorong ; Liu, Yiran |
Subject: | tipping behavior | service innovation | service technology | preservice tipping | service design | Trinkgeld | Tipping behaviour | Dienstleistung | Services | Dienstleistungsqualität | Service quality | Dienstleistungsinnovation | Service innovation | Innovation | Konsumentenverhalten | Consumer behaviour | Dienstleistungssektor | Service industry |
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