To what extent does a knowledge-intensive business service firm need customer knowledge integrative activities? : the case of DigiCAP
Year of publication: |
2021
|
---|---|
Authors: | Kim, Jong-Seok |
Published in: |
International journal of services technology and management : IJSTM. - Geneva : Inderscience Enterprises Ltd., ISSN 1741-525X, ZDB-ID 2048156-1. - Vol. 27.2021, 1/2, p. 1-22
|
Subject: | knowledge-intensive business service | KIBS firm | customer knowledge | customer knowledge integrative activity | new product development | Unternehmensdienstleistung | Business services | Wissensmanagement | Knowledge management | Wissensintensives Unternehmen | Knowledge-intensive industry | Wissenstransfer | Knowledge transfer | Produktentwicklung | New product development | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Wissen | Knowledge | Dienstleistungssektor | Service industry | Finnland | Finland |
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