Total Quality Management : Concepts, Evolution and Acceptability in Developing Economies

Attempts to capture the varied conceptualizations of industries by researchers and to provide some perspectives from which to understand the concepts, evolution and implementation of TQM. A case study of TQM implementation is presented and the implications for developing economies are highlighted.

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Year of publication:	1994
Authors:	Lakhe, R.R. ; Mohanty, R.P.
Published in:	International Journal of Quality & Reliability Management. - MCB UP Ltd, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 11.1994, 9, p. 9-33
Publisher:	MCB UP Ltd
Subject:	Customer satisfaction \| Developing countries \| Economic conditions \| Employee involvement \| Implementation \| India \| ISO 9000 \| Management \| Quality \| TQM

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Type of publication:	Article
Type of publication (narrower categories):	review
Language:	English
Other identifiers:	10.1108/02656719410074279 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10014800960