TOUGH TIMES FOR A NEW CEO What looked so good just a year ago has turned sour. Ken Chenault had finally gotten his dream job, taking over the helm at American Express, a respected, successful enterprise with record earnings. Then came surprise write-offs, skittish consumers no longer slapping down plastic, a stock plunge, and the close-to-home shock and tragedy of September 11. One of the few ...
Year of publication:
Business week : BW. - New York, NY : McGraw-Hill, ISSN 0007-7135, ZDB-ID 2402762. - 2001 (29.10.), p. 48-53