Tourist scams, moral emotions and behaviors : impacts on moral emotions, dissatisfaction, revisit intention and negative word of mouth
Jianan Ma, Fangxuan (Sam) Li and Yuanyuan Shang
| Year of publication: |
2022
|
|---|---|
| Authors: | Ma, Jianan ; Li, Fangxuan ; Shang, Yuanyuan |
| Subject: | Affective events theory | Moral emotions | Negative word of mouth | Perceived deception | Revisit intention | Tourist scams | Emotion | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Urlaubsverhalten | Holiday behaviour | Ethik | Ethics | Verhaltensökonomik | Behavioral economics |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/TR-03-2022-0115 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013369022