Toward a theory of consumer complaining behavior
Ralph L. Day; E. Laird Landon jr.
| Year of publication: |
1977
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|---|---|
| Authors: | Day, Ralph L. ; Landon jr., E. Laird |
| Published in: |
Consumer and industrial buying behavior. - New York [u.a.] : North-Holland Publ. Co., ISBN 0-444-00230-8. - 1977, p. 425-437
|
| Subject: | Verbraucherverband |
| Type of publication: | Article |
|---|---|
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10002062330