Towards an inductive model of customer experience in fitness clubs : a structural topic modeling approach
Luke L. Mao, James J. Zhang, Min Jung Kim, Hongyoung Kim and Daniel P. Connaughton, Yong Wang
| Year of publication: |
2024
|
|---|---|
| Authors: | Mao, Luke Lunhua ; Zhang, James J. ; Kim, Min Jung ; Kim, Hongyoung ; Connaughton, Daniel P. ; Wang, Yong |
| Published in: |
European Sport management quarterly : ESMQ. - London : Taylor & Francis, ISSN 1746-031X, ZDB-ID 2199044-X. - Vol. 24.2024, 4, p. 898-920
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| Subject: | computational social science | Customer experience | eWOM | online review | text mining | topic modeling | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Virales Marketing | Viral marketing | Data Mining | Data mining | Kundenzufriedenheit | Customer satisfaction | Sozialwissenschaft | Social sciences | Online-Handel | Online retailing | Personalisierung | Personalization |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/16184742.2023.2219684 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015048814