Towards European standards for monitoring and evaluation of lifelong guidance systems and services : a preliminary list of indicators for quality frameworks; (Vol. II)

This report is part of a Cedefop project on developing European standards for monitoring and evaluating lifelong guidance systems and services (measures and activities). It proposes indicators according to type (input and process, output, outcome, impact), target elements (such as practitioner competence, client satisfaction, increased knowledge, and skills of service users) and characteristics for each indicator. The list is not exhaustive nor prescriptive, but a first attempt to present some of the most relevant and common indicators across the EU, based on the literature review and analysis of 40 measures in selected Member States. Also included is feedback from stakeholders, including field experts, which represents current discussions. The indicator list is a tool for policy dialogue and reflection on how to create common European standards. it seeks to promote meaningful and innovative indicator use for evidence collection, building on existing research and prior work, in developing quality (assurance) frameworks for lifelong guidance.