Towards societal satisfaction in a fifth generation of quality : the sustainability model
Mats Deleryd and Anders Fundin
| Year of publication: |
2025
|
|---|---|
| Authors: | Deleryd, Mats ; Fundin, Anders |
| Subject: | customer satisfaction | quality management | societal satisfaction | environmental care | economic performance | sustainability | sustainable success | Quality 5.0 | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction | Nachhaltige Entwicklung | Sustainable development | Dienstleistungsqualität | Service quality | Nachhaltigkeit | Sustainability | Produktqualität | Product quality |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2020.1864214 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015338621