TQM and organizational performance using the balanced scorecard approach
Year of publication: |
2017
|
---|---|
Authors: | Mehralian, Gholamhossein ; Nazari, Jamal A. ; Nooriparto, Golnaz ; Rasekh, Hamid Reza |
Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 2135449-2. - Vol. 66.2017, 1, p. 111-125
|
Subject: | Total quality management | Balanced scorecard | Iran | Organizational performance | Pharmaceutical industry | Unternehmenserfolg | Firm performance | Balanced Scorecard | Qualitätsmanagement | Quality management | Performance-Messung | Performance measurement | Pharmaindustrie |
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