TQM practices in public sector : case of Finnish healthcare organizations
Mian M. Ajmal (College of Business Administration (CoBA), Abu Dhabi University, Abu Dhabi, United Arab Emirates), Ville Tuomi (Levón Institute, University of Vaasa, Vaasa, Finland), Petri T. Helo (Department of Industrial Management, University of Vaasa, Vaasa, Finland), Maqsood Ahmad Sandhu (Business Administration Department, UAE University, United Arab Emirates)
| Year of publication: |
January-March 2016
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| Authors: | Ajmal, Mian M. ; Tuomi, Ville ; Helo, Petri T. ; Sandhu, Maqsood Ahmad |
| Published in: |
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1935-5688, ZDB-ID 2498765-7. - Vol. 8.2016, 1, p. 34-45
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| Subject: | Case Study | Healthcare | Public Sector | Quality Management Systems | Service Organization | Total Quality Management (TQM) | Qualitätsmanagement | Quality management | Öffentlicher Sektor | Public sector | Gesundheitswesen | Health care system | Finnland | Finland | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4018/IJISSS.2016010103 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011434832