Travel distance and hotel service satisfaction : an inverted U-shaped relationship
Year of publication: |
January 2019
|
---|---|
Authors: | Park, Sangwon ; Yang, Yang ; Wang, Mingshu |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 76.2019, 1, p. 261-270
|
Subject: | Travel distance | Service satisfaction | Multi-level ordered logit model | Big data | Kundenzufriedenheit | Customer satisfaction | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Logit-Modell | Logit model | Urlaubsverhalten | Holiday behaviour | Big Data |
-
Baek, Jooa, (2020)
-
Park, Hyekyung, (2024)
-
Liu, Yong, (2017)
- More ...
-
Sleepless nights in hotels? : understanding factors that influence hotel sleep quality
Mao, Zhenxing, (2018)
-
Electronic word of mouth and hotel performance : a meta-analysis
Yang, Yang, (2018)
-
Predicting overall customer satisfaction : big data evidence from hotel online textual reviews
Zhao, Yabing, (2019)
- More ...