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Servitised experiences : business and management implications
Angelis, Jannis, (2010)
Full Service Contracts für industrielle Dienstleistungen : qualitativ- und quantitativ-empirische Analysen zur praxisnahen Beurteilung des Geschäftsmodells
Bröker, Ole, (2014)
Measuring business performance
Neely, Andy D., (1998)
Business performance measurement : unifying theories and integrating practice
Neely, Andy D., (2007)
Exploring the financial consequences of the servitization of manufacturing
Neely, Andy D., (2008)