506 - THE TWICE-MONTHLY BULLETIN FOR PAY AND BENEFITS SPECIALISTS - Benchmarking call centre rewards - The second part of our latest study of call centre rewards reveals that nearly two-thirds of employers offer incentives, in cash or in kind, to stimulate and reward individual, team and-or whole-centre performance. Based on survey responses from 82 call centre organisations, supplemented with a ...
Year of publication:
IRS employment review. - London : Eclipse Publ. Ltd., ISSN 0143-8328, ZDB-ID 2107687X. - 2000, 714, p. 2-7