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Performance-Based Contracts for Outpatient Medical Services
Jiang, Houyuan,
Private health care as a supplement to a public health system with waiting time for treatment
Hoel, Michael, (2000)
Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials
Helber, Stefan, (2007)
Bounds on expected coupling times in a Markov chain
Hunter, Jeffrey J., (2009)
SIMPLE PROCEDURES FOR FINDING MEAN FIRST PASSAGE TIMES IN MARKOV CHAINS
HUNTER, JEFFREY J., (2007)
MARKOVIAN QUEUES WITH CORRELATED ARRIVAL PROCESSES