Types of consumer operant resources and co-creation in dialogical service relationships
| Year of publication: |
2022
|
|---|---|
| Authors: | Tarı Kasnakoğlu, Berna ; Kalender, Yunus ; Gökkaya, Hatice |
| Published in: |
Service science. - Hanover, Md. : INFORMS, ISSN 2164-3970, ZDB-ID 2658448-7. - Vol. 14.2022, 3, p. 254-271
|
| Subject: | co-creation | multimethod study | operant resources | service-dominant logic | services marketing | Dienstleistungsmarketing | Services marketing | Service-Dominant Logic | Service-dominant logic | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Ressourcenorientierter Ansatz | Resource-based view | Betriebliche Wertschöpfung | Value creation | Lieferantenmanagement | Supplier relationship management | Marketingtheorie | Marketing theory |
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