Uncovering the structures and maturity of the new service development research field through a bibliometric study : (1984-2014)
Year of publication: |
2017
|
---|---|
Authors: | Mendes, Glauco H. S. ; Oliveira, Maicon G. ; Gomide, Eduardo H. ; Nantes, José Flávio Diniz |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 28.2017, 1, p. 182-223
|
Subject: | Service innovation | Literature review | Bibliometric analysis | New service development | Bibliometrie | Bibliometrics | Innovation | Dienstleistung | Services | Dienstleistungsinnovation | Innovationsmanagement | Innovation management |
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