Understanding and predicting online product return behavior : an interpretable machine learning approach
Quang Huy Duong, Li Zhou, Truong Van Nguyen, Meng Meng
| Year of publication: |
2025
|
|---|---|
| Authors: | Quang Huy Duong ; Zhou, Li ; Truong Van Nguyen ; Meng, Meng |
| Subject: | Customer reviews | e-commerce | Interpretable machine learning | Product attributes | Product returns behavior | Künstliche Intelligenz | Artificial intelligence | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Kundenservice | Customer service | Electronic Commerce | E-commerce |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijpe.2024.109499 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015372555