Understanding critical risks of business process outsourcing from the vendor perspective : a dyadic comparison Delphi study
Year of publication: |
2023
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Authors: | Liu, Shan ; Keil, Mark ; Wang, Lin ; Lu, Yaobin |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 60.2023, 6, p. 1-17
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Subject: | Business process outsourcing | Client | Culture | Delphi study | Risk management | Vendor | Risikomanagement | Outsourcing | Prozessmanagement | Business process management | Delphi-Methode | Delphi technique | Lieferantenmanagement | Supplier relationship management |
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