Understanding generation Z consumers' revisit intentions to robotic service restaurants
Year of publication: |
2023
|
---|---|
Authors: | Gupta, Kriti Priya ; Pande, Smriti |
Subject: | Consumers | COVID-19 | Generation Z | India | Restaurants | Revisit intention | Service robots | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Indien | Roboter | Robot | Kundenzufriedenheit | Customer satisfaction | Coronavirus | Dienstleistungsqualität | Service quality | Kundenservice | Customer service |
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