Understanding generation Z consumers' revisit intentions to robotic service restaurants
Kriti Priya Gupta and Smriti Pande
| Year of publication: |
2023
|
|---|---|
| Authors: | Gupta, Kriti Priya ; Pande, Smriti |
| Published in: |
Young consumers : insight and ideas for responsible marketers. - Bingley : Emerald, ISSN 1758-7212, ZDB-ID 2253957-8. - Vol. 24.2023, 3, p. 331-351
|
| Subject: | Consumers | COVID-19 | Generation Z | India | Restaurants | Revisit intention | Service robots | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Indien | Roboter | Robot | Kundenzufriedenheit | Customer satisfaction | Coronavirus | Dienstleistungsqualität | Service quality | Kundenservice | Customer service |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/YC-09-2022-1598 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014302695