Understanding management

Ch. 1. The world of innovative management -- Ch. 2. The environment and corporate culture -- Ch. 3. Managing in a global environment -- Ch. 4. Managing ethics and social responsibility -- Ch. 5. Planning goal setting -- Ch. 6. Managerial decision making -- Ch. 7. Designing organization structure -- Ch. 8. Managing change and innovation -- Ch. 9. Managing human talent and diversity -- Ch. 10. Understanding individual behavior -- Ch. 11. Leadership -- Ch. 12. Motivating employees -- Ch. 13. Managing communication -- Ch. 14. Leading teams -- Ch. 15. Managing quality and performance.