Understanding restaurant users' attitudes towards self-service ordering via kiosks during the COVID-19 pandemic : an application of the theory of anxiety
Gyunghoon Kim, Seo Ah Park
| Year of publication: |
2024
|
|---|---|
| Authors: | Kim, Gyunghoon ; Park, Seo Ah |
| Subject: | self-service technologies | kiosks | COVID-19 | theory of anxiety | customer attributes | casual dining restaurants | Selbstbedienung | Self-service | Gastronomie | Restaurant industry | Coronavirus | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Epidemie | Epidemic |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/14673584221133666 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014632089