Understanding the drivers of consumers’ acceptance and use of service robots in the hotel industry
Heesup Han, Sung In Kim and Jin-Soo Lee and Inyoung Jung
| Year of publication: |
2025
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|---|---|
| Authors: | Han, Heesup ; Kim, Sung In ; Lee, Jin-soo ; Jung, Inyoung |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 37.2025, 2, p. 541-559
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| Subject: | Hotel industry | Innovativeness | Personal norm | Service robot | Tech-forward consumer | Technology adoption | Hotellerie | Konsumentenverhalten | Consumer behaviour | Roboter | Robot | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality | Innovationsdiffusion | Innovation diffusion |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-02-2024-0163 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015210203