Understanding the link between net promoter score and e-WOM behaviour on social media : the role of national culture
Year of publication: |
2024
|
---|---|
Authors: | Agag, Gomaa ; Durrani, Baseer Ali ; Abdelmoety, Ziad Hassan ; Daher, Maya Mostafa ; Eid, Riyad |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 2013438-1. - Vol. 170.2024, Art.-No. 114303, p. 1-16
|
Subject: | e-WOM behaviour | Experimental design | Hospitality industry | National culture | Net Promoter Score (NPS) | Virales Marketing | Viral marketing | Social Web | Social web | Nationalkultur | Gastgewerbe | Verkaufsförderung | Sales promotion | Marketingmanagement | Marketing management |
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