Unearthing the impact of service quality on customer satisfaction and purchase intention in online meal delivery services
Narinder Kaur, Shamily Jaggi, Harvinder Singh
| Year of publication: |
2025
|
|---|---|
| Authors: | Kaur, Narinder ; Jaggi, Shamily ; Singh, Harvinder |
| Published in: |
International journal of electronic finance : IJEF. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-0077, ZDB-ID 2232948-1. - Vol. 14.2025, 2, p. 194-213
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| Subject: | consumer behaviour | customer satisfaction | delivery services | e-service quality | online meal | purchase intention | restaurant business | service industries | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Gastronomie | Restaurant industry | Electronic Commerce | E-commerce | Strukturgleichungsmodell | Structural equation model | Dienstleistungssektor | Service industry |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJEF.2025.145255 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015357832