Universally optimal staffing for Erlang-A queues facing uncertain arrival rates : the case of constraint satisfaction
Year of publication: |
2025
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Authors: | Koçağa, Yaşar Levent |
Published in: |
Operations research letters : a journal of INFORMS devoted to the rapid publication of concise contributions in operations research. - Amsterdam [u.a.] : Elsevier Science, ISSN 0167-6377, ZDB-ID 1467065-3. - Vol. 60.2025, Art.-No. 107279, p. 1-8
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Subject: | Capacity optimization | Constraint satisfaction | Customer abandonment | Service operations | Square-root safety staffing policy | Uncertain arrival rate | Warteschlangentheorie | Queueing theory | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
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