Unpacking the impact of AI vs. human-generated review summary on hotel booking intentions
Shizhen (Jasper) Jia, Oscar Hengxuan Chi, Christina G. Chi
| Year of publication: |
2025
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|---|---|
| Authors: | Jia, Shizhen ; Chi, Oscar Hengxuan ; Chi, Christina G. |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 126.2025, Art.-No. 104030, p. 1-13
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| Subject: | Elaboration Likelihood Model | Generative AI | Hotel booking | Online customer reviews | Trust | Hotellerie | Hotel industry | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | Personalisierung | Personalization |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.104030 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015358532