Unravelling the impact of psychological empowerment on customer service behaviours as a consequence of "leader-member exchange"
Dae-seok Kang, Jim Stewart, Hayeon Kim and Jung-chul Lim
| Year of publication: |
2012
|
|---|---|
| Authors: | Kang, Dae-seok ; Stewart, Jim ; Kim, Hayeon ; Lim, Jung-chul |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 32.2012, 11, p. 1791-1809
|
| Subject: | Arbeitsbeziehungen | Employment relations | Verhalten in Organisationen | Organizational behaviour | Kognition | Cognition | Strukturgleichungsmodell | Structural equation model | Pflegeberufe | Nursing profession | Südkorea | South Korea |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009581426