US banks need a new approach to customer experience
Alex Jiménez
| Year of publication: |
2023
|
|---|---|
| Authors: | Jiménez, Alex |
| Published in: |
Journal of digital banking. - London : Henry Stewart Publications, ISSN 2397-060X, ZDB-ID 2886351-3. - Vol. 7.2023, 3, p. 215-223
|
| Subject: | banking | customer experience | CX | design thinking | digital banking | financial services | strategy | Beziehungsmarketing | Relationship marketing | Finanzdienstleistung | Financial services | Bank | Electronic Banking | Electronic banking | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014309803