Using evidence : how social research could be better used to improve public service performance
Year of publication: |
2010
|
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Authors: | Davies, Huw T. O. |
Other Persons: | Nutley, Sandra M. (contributor) ; Walter, Isabel (contributor) |
Published in: |
Connecting knowledge and performance in public services : from knowing to doing. - Cambridge [u.a.] : Cambridge Univ. Press, ISBN 978-0-521-19546-1. - 2010, p. 199-225
|
Subject: | Öffentliche Dienstleistung | Public services | Sozialforschung | Social research | Dienstleistungsqualität | Service quality |
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