Using LibQUAL model for improving the level of student's satisfaction from quality of services in academic libraries : a case study in North Khorasan province, Iran
Ali Akbar Pourahmad, Mehdi Neshat and Mohammad Reza Hasani
| Year of publication: |
March 2016
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| Authors: | Pourahmad, Ali Akbar ; Neshat, Mehdi ; Hasani, Mohammad Reza |
| Published in: |
Journal of information & knowledge management : JIKM. - Singapore : IKMS, ISSN 0219-6492, ZDB-ID 2225563-1. - Vol. 15.2016, 1, p. 1-12
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| Subject: | Services quality | LibQUAL model | measurement of library services | academic libraries | Dienstleistungsqualität | Service quality | Iran | Bibliothek | Library | Bibliotheksdienstleistung | Library service | Kundenzufriedenheit | Customer satisfaction | Wissenschaftliche Bibliothek | Academic library |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1142/S0219649216500118 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011566570