Using machine learning to cocreate value through dynamic customer engagement in a brand loyalty program
Year of publication: |
2019
|
---|---|
Authors: | Aluri, Ajay ; Price, Bradley S. ; McIntyre, Nancy |
Subject: | cocreation of value | customer engagement | machine learning | predictive data analytics | customer loyalty | Künstliche Intelligenz | Artificial intelligence | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Betriebliche Wertschöpfung | Value creation | Kundenbindung | Customer retention | Kundenwert | Customer value |
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