Utility of the Future 4.0, Taking Water and Sanitation Utilities Beyond the Next Level

This document outlines the Utility of the Future (UoF) program's methodology, which is divided into two main phases: the UoF Standard and UoF Advanced. The UoF Standard phase focuses on establishing a solid foundation for transformation through initial analysis, action planning, and strategic vision development. The UoF Advanced phase builds on this foundation by implementing a comprehensive business and investment plan, followed by an intensive one-year deep-change program. This approach aims to address both immediate and long-term needs, ensuring utilities are well-equipped to meet evolving demands and achieve sustainable success