Value cocreation and innovation involving consumers and providers interacting with technology : a digital ethnographic study of online mental health forums
Year of publication: |
2025
|
---|---|
Authors: | Farmer, Jane ; Steiner, Artur ; Kilpatrick, Sue ; McCosker, Anthony ; Carlisle, Karen ; Kamstra, Peter |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 36.2025, 2, p. 270-290
|
Subject: | Consumers | Healthcare | Innovation | Technology | Value cocreation | Gesundheitsversorgung | Health care | Konsumentenverhalten | Consumer behaviour | Kundenintegration | Customer integration | Innovationsmanagement | Innovation management | Gesundheitswesen | Health care system | Technischer Fortschritt | Technological change | Psychische Krankheit | Mental disorder | Social Web | Social web |
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