Virtual agents in e-commerce : representational characteristics for seniors
Year of publication: |
2011
|
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Authors: | Chattaraman, Veena ; Kwon, Wi-Suk ; Gilbert, Juan E. ; Shim, Soo In |
Published in: |
Journal of research in interactive marketing : interactive marketing and computer-mediated communication. - Bingley : Emerald, ISSN 2040-7122, ZDB-ID 2551662-0. - Vol. 5.2011, 4, p. 276-297
|
Subject: | Electronic Commerce | E-commerce | Website | Virtuelle Realität | Virtual reality | Benutzerschnittstelle | User interface | Konsumentenverhalten | Consumer behaviour | Ältere Menschen | Elderly people | USA | United States |
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