Voluntary tipping and the selective attraction and retention of service workers in the USA : an application of the ASA model
Michael Lynn, Robert J. Kwortnik Jr. and Michael C. Sturman
| Year of publication: |
2011
|
|---|---|
| Authors: | Lynn, Michael ; Kwortnik Jr., Robert J. ; Sturman, Michael C. |
| Published in: |
The international journal of human resource management. - London : Routledge, ISSN 0958-5192, ZDB-ID 1044134-7. - Vol. 22.2011, 9, p. 1887-1901
|
| Subject: | Trinkgeld | Tipping behaviour | Vergütungssystem | Compensation system | Dienstleistungsberufe | Service workers | Mitarbeiterbindung | Employee retention | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009234580