It's the way they tell'em - It's not what you do, it's the way you explain it. And that's where most public bodies fall down. But this year's Public Reporting and Accountability Awards prove that there are some heartening exceptions
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Public finance : the business monthly of the public sector. - London : Public Finance, ISSN 1352-9250, ZDB-ID 11697313. - 2004 (18.06.), p. 26-41
Droms, William, (2006)
Koot, Ronald S., (1989)
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