Webrooming as the new retail experience : a smart-shopping perspective
Year of publication: |
2023
|
---|---|
Authors: | Wu, ZiQiang ; Aw, Eugene Cheng-Xi ; Chuah, Stephanie Hui-wen |
Subject: | Anticipated regret | Cross-channel shopping behaviour | Multichannel retailing | Online review diagnosticity | Smart-shopping perception | Webrooming | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Vertriebsweg | Distribution channel | Electronic Commerce | E-commerce | Kundenzufriedenheit | Customer satisfaction | Wahrnehmung | Perception |
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