What attributes affect customer satisfaction in green restaurants? : an aspect-based sentiment analysis approach
Mansour Shahhosseini and Arash Khalili Nasr
| Year of publication: |
2024
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| Authors: | Shahhosseini, Mansour ; Nasr, Arash Khalili |
| Published in: |
Journal of travel and tourism marketing. - [Erscheinungsort nicht ermittelbar] : Routledge, ISSN 1540-7306, ZDB-ID 2112951-4. - Vol. 41.2024, 4, p. 472-490
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| Subject: | aspect-based sentiment analysis | customer satisfaction | Green Restaurants | online reviews | sustainable consumption | topic modeling | transfer learning | tripAdvisor | user-generated content | Kundenzufriedenheit | Customer satisfaction | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Emotion | Virales Marketing | Viral marketing | Dienstleistungsqualität | Service quality | Öko-Produkt | Sustainable product |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10548408.2024.2306358 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014513662