What do Airbnb users care about? : an analysis of online review comments
Year of publication: |
January 2019
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Authors: | Cheng, Mingming ; Jin, Xin |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 76.2019, 1, p. 58-70
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Subject: | Airbnb | User experience | Unsupervised learning | Big data | Sentiment analysis | Big Data | Social Web | Social web | Online-Marketing | Internet marketing | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Data Mining | Data mining | Virales Marketing | Viral marketing | Emotion | Kundenintegration | Customer integration |
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