What Information Can Relationship Marketers Obtain from Customer Evaluations of Salespeople?
Year of publication: |
1997
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Authors: | Lambert, Douglas M. ; Sharma, Arun ; Levy, Michael |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 1201244. - Vol. 26.1997, 2, p. 117-126
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